Shipping policy

Most orders ship within 1–3 business days and arrive within 7–15 business days after shipping.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day. During peak seasons such as Black Friday and the December holidays, processing may take a little longer.

Delivery time

Once shipped, most orders arrive within 7–15 business days. Items in one order may ship from different warehouses and arrive in separate packages. Delivery times are estimates and aren't guaranteed; carrier delays, weather and customs can extend them.

Shipping rates

Shipping costs are calculated and shown at checkout before you pay.

Order tracking

When your order ships, we'll email you a tracking number. Tracking may take 2–5 days to show updates after the label is created.

Where we ship

We currently ship to the countries listed at checkout, including the United States, Canada, the United Kingdom, Australia, New Zealand and much of Europe and Asia.

Customs, duties and taxes

Orders shipped outside the United States may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the customer's responsibility and are not included in the item price or shipping cost.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us within 12 hours of ordering and we'll try to update it.

Lost or delayed packages

If your tracking hasn't updated in 10 days, or your order hasn't arrived within 20 business days of shipping, email us at info@gigazyfashion.com with your order number. We'll work with the carrier and, if the package is confirmed lost, send a replacement or a full refund.

If tracking shows your package was delivered but you can't find it, please check with neighbors and your local post office, then contact us within 7 days.